Fancii Support Page

COVID-19 Update

2 articles in this Topic

• Customer Support
• Shipping

Order Information

8 articles in this Topic

• How do I place an order?
• How do I enter a promotion code for my order?
• Can I use more than one promotion code per order?
• What if I need to cancel or change my order?
• Can I save items in my shopping cart for purchase at a later date?
• What payment methods can I use?
• Are credit card purchases safe on fancii.com?

See all articles in Order Information →

Shipping Information

6 articles in this Topic

• How much does shipping cost?
• How long will it take for me to receive my package?
• Where do you ship?
• How do I track my order?
• When will my order be shipped if I use Sezzle as a payment method?
• Customs & Duties

Payments & Returns

8 articles in this Topic

• What is your refund policy?
• What is your warranty policy?
• How do I start a return?
• Do you accept orders over the phone?
• Do you accept installment payments or offer any flexi pay option? How does it work?
• What is Sezzle and how do I use it?
• How do I manage my payments using Sezzle?

See all articles in Payments & Returns →

Contact Us

4 articles in this Topic

• Collaboration Inquiries
• Wholesale Inquiries
• How can I contact you regarding a product I have purchased?
• How can I contact you regarding an order I have placed?

Product Support

15 articles in this Topic

• Aria Makeup Brushes FAQ
• Aura Vanity Mirror FAQ
• Cora 3 Spin Brush FAQ
• Cora 7 Spin Brush FAQ
• Gala Vanity Mirror FAQ
• Kaya Makeup Brush FAQ
• Lumi Compact Mirror FAQ

See all articles in Product Support →

Legal Stuff

2 articles in this Topic

• Privacy Policy
• Terms of Service