Product Support

  • Aria Makeup Brushes FAQ

    Product Specifications How many brushes come in the Aria collection? What is each of the makeup tools used for? Why are some make-up brushes (e.g. a Fan brush) excluded in Aria? Can I buy replacement brushes for the Aria? How do I care for my Aria? How often should I clean my Aria? Is Aria vegan ...
  • Aura Vanity Mirror FAQ

    Product Specifications What is the magnification of the Aura? What type of batteries does the Aura take? What happens when you connect the mirror to USB power with batteries inside? How long does the LED light last? How do I adjust the brightness of the light on my Aura? What is the button on the...
  • Aura GO Portable Vanity Mirror FAQ

    Product Specifications What is the difference between the Aura and the Aura GO? Is the Aura GO travel-friendly? How much space does the Aura GO mirror take up? What is the magnification of the Aura GO? How long does the LED light last? How many light settings does the Aura GO have? Is the Aura GO...
  • Cora 3 Spin Brush FAQ

    Product Specifications The battery compartment on my Cora 3 won’t open easily, how do I open it? Should I use my Cora 3 dry or wet? Is the Cora 3 waterproof? Can I use it in the shower? Is my Cora 3 rechargeable? How do I turn on my Cora 3? How often should I use my Cora 3? How long should I hold...
  • Cora 7 Spin Brush FAQ

    Product Specifications The battery compartment on my Cora 7 won’t open easily, how do I open it? Should I use my Cora 7 dry or wet? Is the Cora 7 waterproof? Can I use it in the shower? Is my Cora 7 rechargeable? How do I turn on my Cora 7? How often should I use my Cora 7? How long should I hold...
  • Gala Vanity Mirror FAQ

    Product Specifications What is the magnification of the Gala? How much space does the Gala mirror take up? How long does the LED light last? How do I adjust the brightness of the light on my Gala? What batteries does the Gala take? What is the button on the back used for? What happens when you co...
  • Kaya Makeup Brush FAQ

    Product Specifications How do I open the Kaya’s plastic casing? How many makeup tools come in the Kaya brush? How do I use each tool on the Kaya individually? What are each of the makeup tools used for? Can I detach the brushes and sponge from their respective plastic holders? How do I care for m...
  • Lumi Compact Mirror FAQ

    Product Specifications What are the available colors for the Lumi? How long do the LED lights last? Are both sides of the Lumi Mirror lit up by LED lights? Does the Lumi come in a lower magnification? Does the Lumi come in a stronger magnification? Does Lumi come in a smaller version? How do I re...
  • Maya Suction Mirror FAQ

    Product Specifications How do I attach Maya onto a surface? How do I detach my Maya from the surface it’s currently stuck on? How do I install batteries in my Maya? How do I turn on the light on my Maya? How do I disassemble my Maya? How long does the LED light last? Can I use my Maya in the show...
  • Mini Lumi Compact Mirror FAQ

    Product Specifications What are the available colors for the Mini Lumi? How long does the LED light last? Are both sides of the Mini Lumi Mirror lit up by LED lights? Does the Mini Lumi come in a lower magnification? Does the Mini Lumi come in a stronger magnification? Does Mini Lumi come in a sm...
  • Mira Suction Mirror FAQ

    Product Specifications How do I attach Mira onto a surface? How do I detach my Mira from the surface it’s currently stuck on? How do I install batteries in my Mira? How do I turn on the light on my Mira? How do I disassemble my Mira? How long does the LED light last? Can I use my Mira in the show...
  • Mynt Manicure Pedicure Set FAQ

    Fancii Mynt Manicure Pedicure Set will be available on fancii.com in May, 2020.  Stay tuned! Product Specifications How is the Mynt powered? Is my Mynt rechargeable? How do I turn my Mynt on? How do I open the battery compartment of my Mynt? How do I attach/remove the attachment heads? How many ...
  • Tala Suction Mirror Extension FAQ

    Product Specifications Can I adjust the Tala? Does Tala come with a mirror? How do I attach the extension to my suction mirror? How do I detach my Tala from the surface it’s currently stuck on? How do I disassemble Tala from my Fancii Suction Mirror? How do I clean my Tala? Can I use the Tala wit...
  • Sora Trifold Vanity Mirror FAQ

    Product Specifications What is the magnification of the Sora? What batteries does the Sora take? What happens when you connect the mirror to USB power with batteries inside? How long do the LED lights last? How do I adjust the brightness of the light on my Sora? What is the button on the back use...
  • Ultramist Personal Humidifier FAQ

    Product Specifications Where can I buy the Ultramist Humidifier? How do I set up the Ultramist Humidifier? How do I operate the modes on the device? Where are the filters? Can I use essential oils in the device? How do I care for the humidifier? How do I clean the humidifier? How do I store the h...