Product Support

  • Aria Makeup Brushes FAQ

    Product Specifications How many brushes come in the Aria collection? What is each of the makeup tools used for? Why are some make-up brushes (e.g. a Fan brush) excluded in Aria? Can I buy replacement brushes for the Aria? How do I care for my Aria? How often should I clean my Aria? Is Aria vegan ...
  • Aura Vanity Mirror FAQ

    Product Specifications What is the magnification of the Aura? What type of batteries does the Aura take? What happens when you connect the mirror to USB power with batteries inside? How long does the LED light last? How do I adjust the brightness of the light on my Aura? What is the button on the...
  • Aura GO Portable Vanity Mirror FAQ

    Product Specifications What is the difference between the Aura and the Aura GO? Is the Aura GO travel-friendly? How much space does the Aura GO mirror take up? What is the magnification of the Aura GO? How long does the LED light last? How many light settings does the Aura GO have? Is the Aura GO...
  • Cora 3 Spin Brush FAQ

    Product Specifications The battery compartment on my Cora 3 won’t open easily, how do I open it? Should I use my Cora 3 dry or wet? Is the Cora 3 waterproof? Can I use it in the shower? Is my Cora 3 rechargeable? How do I turn on my Cora 3? How often should I use my Cora 3? How long should I hold...
  • Cora 7 Spin Brush FAQ

    Product Specifications The battery compartment on my Cora 7 won’t open easily, how do I open it? Should I use my Cora 7 dry or wet? Is the Cora 7 waterproof? Can I use it in the shower? Is my Cora 7 rechargeable? How do I turn on my Cora 7? How often should I use my Cora 7? How long should I hold...
  • Gala Vanity Mirror FAQ

    Product Specifications What is the magnification of the Gala? How much space does the Gala mirror take up? How long does the LED light last? How do I adjust the brightness of the light on my Gala? What batteries does the Gala take? What is the button on the back used for? What happens when you co...
  • Isla Sonic Facial Brush FAQ

    Product Specifications How do I use Isla? What are the uses of each side of my Isla? What facial cleanser products do I use with the brush? What is the difference between the Cora and Isla? How do I power my Isla? How do I turn on my Isla? Is my Isla rechargeable? Is Isla waterproof, and can I us...
  • Kaya Makeup Brush FAQ

    Product Specifications How do I open the Kaya’s plastic casing? How many makeup tools come in the Kaya brush? How do I use each tool on the Kaya individually? What are each of the makeup tools used for? Can I detach the brushes and sponge from their respective plastic holders? How do I care for m...
  • Lara Magnetic Attachment Mirror FAQ

    Product Specifications What magnification is the Lara available in? Does the Lara come in other shapes? Is the Lara equipped with LED lights? How do I attach the Lara on the Vera? How do I detach my Lara from the Vera? Can the Lara be attached on the other Fancii mirrors? How do I clean the Lara?...
  • Lumi Compact Mirror FAQ

    Product Specifications What are the available colors for the Lumi? How long do the LED lights last? Are both sides of the Lumi Mirror lit up by LED lights? Does the Lumi come in a lower magnification? Does the Lumi come in a stronger magnification? Does Lumi come in a smaller version? How do I re...
  • Maya Suction Mirror FAQ

    Product Specifications How do I attach Maya onto a surface? How do I detach my Maya from the surface it’s currently stuck on? How do I install batteries in my Maya? How do I turn on the light on my Maya? How do I disassemble my Maya? How long does the LED light last? Can I use my Maya in the show...
  • Mila Compact Mirror FAQ

    Product Specifications What are the available colours for the Mila? Are both sides of the Mila lit up by LED lights? What is the finish on the Mila? How heavy is the Mila? What batteries does Mila take? How do I brighten or dim the Mila? How do I know the Mila is fully charged? How long can the M...
  • Mini Lumi Compact Mirror FAQ

    Product Specifications What are the available colors for the Mini Lumi? How long does the LED light last? Are both sides of the Mini Lumi Mirror lit up by LED lights? Does the Mini Lumi come in a lower magnification? Does the Mini Lumi come in a stronger magnification? Does Mini Lumi come in a sm...
  • Mira Suction Mirror FAQ

    Product Specifications How do I attach Mira onto a surface? How do I detach my Mira from the surface it’s currently stuck on? How do I install batteries in my Mira? How do I turn on the light on my Mira? How do I disassemble my Mira? How long does the LED light last? Can I use my Mira in the show...
  • Mynt Manicure Pedicure Set FAQ

    Product Specifications How is the Mynt powered? Is my Mynt rechargeable? How do I turn my Mynt on? How do I open the battery compartment of my Mynt? How do I attach/remove the attachment heads? How many attachment heads are included with my Mynt? Where are the attachment heads in the box? I can't...
  • Tala Suction Mirror Extension FAQ

    Product Specifications Can I adjust the Tala? Does Tala come with a mirror? How do I attach the extension to my suction mirror? How do I detach my Tala from the surface it’s currently stuck on? How do I disassemble Tala from my Fancii Suction Mirror? How do I clean my Tala? Can I use the Tala wit...
  • Sora Trifold Vanity Mirror FAQ

    Product Specifications What is the magnification of the Sora? What batteries does the Sora take? What happens when you connect the mirror to USB power with batteries inside? How long do the LED lights last? How do I adjust the brightness of the light on my Sora? What is the button on the back use...
  • Ultramist Personal Humidifier FAQ

    Product Specifications Where can I buy the Ultramist Humidifier? How do I set up the Ultramist Humidifier? How do I operate the modes on the device? Where are the filters? Can I use essential oils in the device? How do I care for the humidifier? How do I clean the humidifier? How do I store the h...
  • Vera Vanity Mirror FAQ

    Product Specifications Is the Vera travel-friendly? How much space does the Vera mirror take up? What is the magnification of the Vera? Does Vera come with a built-in magnification or must I add on another magnification mirror? What is the size of the Lara? How long does the LED light last? How m...
  • Zora Vanity Mirror FAQ

    Product Specifications Is the Zora travel-friendly? How much space does the Zora mirror take up? How much space does the Zora require on a vanity or countertop? How do I position or adjust the magnifying mirrors as the top of the mirror? What are the dimensions of the mirror panels on the Zora? W...
  • Aeva Rose Quartz Facial Roller FAQ

    Product Specifications What are the benefits of using the Aeva? Does the Aeva help with puffiness around my eyes? Does the Aeva help with reducing double chin? What are the Rose Quartz stones for? How many Rose Quartz rollers are on the Aeva? What colours are available for the Aeva? How often sho...
  • Nala Vanity Mirror FAQ

    Product Specifications Is the Nala travel-friendly? How much space does the Nala mirror take up? Does Nala come with a built-in magnification or must I add on another magnification mirror? What is the size of the 10X magnifying magnetic mirror? Can I attach the 10X magnifying magnetic mirror on t...
  • Remi Lifting Massage Wand FAQ

    Product Specifications What are the benefits of using the Remi? Does the Remi help with puffiness around my eyes? Does the Remi help with reducing double chin? Does the Remi help with reducing cellulite or stretch marks? What is the Rose Quartz stone for? What are the germanium stones for? How ma...