What is your refund policy?

We want you to be completely satisfied after you receive the product. That's why we give you several options to tell us if you're not! If you've purchased on fancii.com, you can return your product to us within 30 days from the date of package received for a full refund or store credit. All you have to do is make sure that the product is still in “new” condition or has only been gently used, and preferably with the original packaging all intact.

Refunds or store credit will be credited back to your original method of payment within 10 business days of its return back to our doorstep. A return has 30 days from the date of delivery to be returned to us, or it will not be accepted. Shipping and package protection fees cannot be refunded.

If you've purchased the product from somewhere else, we still offer the same, hassle-free money back guarantee within 30 days of receiving the product. You will have to contact the authorized retailer you ordered from to initiate the return/ refund process.

Refunded orders and/or products will no longer be covered by warranty.

Ready to start? Find out how, here.

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