The time it takes for a refund to show up on a customer's transaction record after a return with Afterpay can vary depending on several factors, including the merchant's processing time and the policies of the customer's bank or financial institution. In general, refunds processed by Afterpay typically take a few business days to reflect on the customer's account after the merchant processes the return. It's common for refunds to appear within 3 to 5 business days, but it could be shorter or longer depending on the circumstances. If you have concerns about the timing of a refund, reach out to Afterpay's customer service for direct assistance.
Feb 7, 2024