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If this is the first time you are using a facial cleansing brush, it is common for the skin to react as the brush is stimulating the oils on your skin and that could possibly cause a breakout. Try using the silicone brush head, to begin with as it’s more gentle. Once your skin is more accustomed to using a facial brush, you can alternate using the daily cleansing (grey inner ring) and silicone brush heads, which are gentle enough for daily cleansing. For sensitive skin, we recommend using the exfoliating brush head (black inner ring) for deep cleansing and gentle exfoliation once a week. For acne-prone skin, you shouldn't scrub parts with spots too much, just scrub lightly.